Life as an analyst is exciting. For fifteen years, I have had the privilege of standing at the center of the technology universe, observing the technology landscape, charting the major tends and offering my predictions for the future. In that course of time, I watched as fundamental changes occurred. Changes that were large enough to alter the course of the industry. Changes that were sweeping in nature. The funny thing is they were all changes that were almost universally missed by the pundits and experts.
The Wright Brothers and Frequent Flyer Programs or Why Predicting the Future is So Hard
